Tuesday, April 28, 2009

Your Barista is on Twitter!

As you probably know, if you read my blog, I am a huge proponent of the educational value of Twitter. Lately, the excessive and often uninformed news coverage of Twitter is starting to get to me. Last Sunday's New York Times Magazine article, The Chatty Classes, just pushed me over the edge.

Matt Bai, who is not himself on Twitter, writes:
"The capital might be a better place if it became a Twitter-free zone, a city where people spent more time talking to the guy serving the coffee and less time informing the world that the coffee had, in fact, been served."

What people don't get is that Twitter is as much about listening, as it is about talking. We may not want to know how our politicians take their coffee, but it might help them to know if their constituents can't afford to buy a cup. Twitter is a tool with the potential to allow our representatives to plug in to the needs, thoughts, ideas and suggestions of their constituents - many of whom are in fact serving them coffee. Arggh!

OK rant over. Thanks for listening!
P.S. You can follow @Starbucks on Twitter



Image Source: Mosaic from Pedrovisky's photo stream on Flickr.
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